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Free shipping worldwide | 30-Day free returns

Refund policy

    Right of return

          When ordering at Crossinnov.com, a cooling off period of 30 calendar days after delivery is applicable, unless explicitly excluded by Crossinnov.com. The Customer has the right to  return the goods delivered on the following conditions:

              (i) the goods must not be damaged. The original package must be available;

              (ii) the goods must be in a state for re-selling by Crossinnov.com;

              (iii) after receipt of the returned goods by Crossinnov.com, the order will be canceled. Any amount already paid by the Customer will be returned within 14 days of cancellation to the account of the Customer from the original payment.  

              (iv) cancellation of orders must be made in writing to Crossinnov.com.

              The following goods are explicitly excluded from the right of return:

      1. goods ordered for business projects;
      2. Custom made goods. Such specially ordered and/or customized goods cannot be returned.

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